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Mission Statement

The Patient Experience

Location & Hours of Operation

HIPAA & Patient Privacy

Make an Appointment /
Patient Forms

Insurances Accepted

Career Center

Internet Privacy
(links outside of site)

Legal Statement
(links outside of site)



The Health Insurance Portability and Accountability Act of 1996 or HIPAA was passed by Congress and signed into law to ensure that patient privacy, was protected at both the State and Federal level. At Urgent Care Matters, we take these matters very seriously and have instituted numerous internal and external measures to maximize compliance. Each employee at Urgent Care Matters has received and completed HIPAA Compliance Training designed to educate them on your rights as protected by law.

To aid us in the protection of your Privacy Rights, Urgent Care Matters employs the use of the following forms.  We ask that you become familiar with these documents and be prepared to acknowledge your review of these rights.

Forms for Patient Rights
The following forms are to be used in connection with patient's guaranteed rights under HIPAA:

  • Patient Health Records Access — This form is used to request access to a patient's record. The records can be provided in person by mail, email or fax.
    • English (PDF,342 KB - links outside of site) 

  • *Restrictions — This form is used to request a limitation or restriction of disclosure of patient PHI to a health plan or carrier when a private pay patient has paid in full. The form is also used to request a limitation or restriction of disclosure of patient’s PHI to others such as a family member physician or employer (this does not apply to workers compensation).
    • English (PDF,98 KB - links outside of site)

*These rights may be limited for certain services, such as workers compensation.